It’s easy to energize employees who want to be motivated. But how do you crack the tough cases, the people who never seem to do what you want – yet take up all your time?
Turning around a problem person boosts everyone’s morale. One of the most common workplace complaints is that bosses don’t deal with poor performers. Typically, successive bosses leave a problem person alone, shying away from the mixture of cost and futility they anticipate would come from any attempt to improve matters. So when the employee perks up and starts acting more reasonably, the outward ripples are palpable.
The benefits across your organization can themselves justify the demands of this method. Yes, it can be time-consuming, difficult, and fraught with risks and setbacks: Although some employees may respond quickly to your approach, others might require time to rebuild positive relationships with you and their work. But at least they will be heading in the right direction, under their own steam. And in the end, you ideally will have not only a rehabilitated employee but also a healthier, more productive organization.
